Plebi — Privacy Policy

Last Updated: April 9, 2026

1. Who We Are

Plebi is operated by OMNICURA LLC, an Oregon limited liability company. This policy describes how we collect, use, and protect your personal information when you use the Plebi mobile application.

2. Information We Collect

Account information:

• Phone number (required for account creation and verification)
• Name (optional, provided by you)
• Profile photo (optional)

Driver-specific information (if you register as a driver):

• Handle (username)
• Bio
• Vehicle information (make, model, year, color, license plate, fleet number)
• Company name and fare rates
• Driver qualifications and preferences
• Uploaded documents (permits, licenses, certifications, insurance)
• Weekly schedule and availability

Ride information:

• Pickup and dropoff addresses and coordinates
• Scheduled ride times
• Fare estimates and final fares
• Ride status and history
• Payment method selection (card or cash)
• Notes provided with bookings

Device information:

• Expo push notification token (for sending ride notifications)
• Device type and operating system (collected automatically by the platform)

3. Information We Do NOT Collect

• We do not track your location in the background
• We do not collect contacts, call logs, or browsing history
• We do not access your camera or photos except when you choose to upload a document or profile photo
• We do not sell, rent, or share your personal information with advertisers
• We do not use your data for targeted advertising

4. How We Use Your Information

• Phone number: To verify your identity via SMS one-time passcode and to enable driver-rider communication for booked rides
• Name and profile info: To display to drivers or riders you have established a booking relationship with
• Location data (addresses): To calculate fare estimates, display routes, and facilitate ride bookings
• Ride history: To display your past and upcoming rides within the app
• Driver documents: Stored securely on our servers to support driver verification
• Push notification tokens: To send you ride request notifications and status updates
• Payment information: For drivers who enable pre-payment, we use Stripe for payment processing. We do not store credit card numbers. Fare and tip amounts are stored on ride records. Pre-payment is optional — most payments are settled directly between rider and driver outside the app

5. Who Can See Your Information

Riders can see about their saved drivers:

• Name, handle, bio, profile photo
• Vehicle information and fleet number
• Qualifications and preference badges
• Flat rate offers
• Document status (current/expiring/expired — not the actual documents)
• Company name and available schedule

Drivers can see about riders who book with them:

• Name and phone number (for ride communication only)
• Pickup and dropoff addresses for booked rides
• Ride notes and ride history with that driver only

6. Data Storage and Security

• All data is stored on servers in Switzerland, hosted by Infomaniak — a Swiss company subject to the Swiss Federal Act on Data Protection (FADP) and aligned with European GDPR standards
• Switzerland is recognized by the European Commission as providing an adequate level of data protection, offering some of the strongest privacy protections in the world
• Authentication is via phone number and one-time passcodes
• API access is secured via token-based authentication
• Uploaded documents are stored in private server storage, not publicly accessible

7. Data Retention

• Your account and ride history are retained as long as your account is active
• If you delete your account, your personal information (name, phone number, profile data, documents) is deleted immediately
• Ride records and payment records are retained briefly after account deletion for dispute resolution, then permanently deleted
• Push notification tokens are cleared when you log out

8. Third-Party Services

• Twilio: Phone number verification (SMS)
• Google Maps Platform: Address lookup, route calculation, fare estimation
• Google Places Autocomplete: Address search and suggestions
• Stripe: Optional pre-payment processing for drivers who enable it
• Expo: Push notifications and app delivery

We do not share your personal information with these services beyond what is necessary to provide the functionality described.

9. Your Rights

• Access your personal data through your app profile
• Correct your personal data by editing your profile
• Delete your account and associated data by contacting us
• Export your ride history (contact us for a data export)
• Opt out of push notifications through your device settings

10. Children's Privacy

Plebi is not intended for use by anyone under the age of 18. We do not knowingly collect information from children under 18.

11. Oregon and International Privacy Rights

As an Oregon resident, you may have additional rights under Oregon consumer privacy laws. Because your data is stored in Switzerland, it also benefits from Swiss and European data protection standards, which provide strong safeguards for personal data including the right to access, rectify, and delete your data. To exercise any privacy rights, contact us at the email below.

12. Changes to This Policy

We may update this policy from time to time. We will notify users of material changes through the app. Continued use after changes are posted constitutes acceptance.

13. Contact

OMNICURA LLC

Email: privacy@plebi.app

For complaints regarding Portland private for-hire transportation services, contact the Portland Bureau of Transportation: (503) 823-7483